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Telephone Advice

If you wish to speak to a doctor/nurse please telephone the surgery on 02866325638 and leave your contact number before 12 noon and a brief message with the receptionist stating the reason for the telephone call, if you have a query about referrals, waiting times or any other administrative query please ask to speak to a member of the admin team. A clinician will call you back between 12.00 and 2pm, this may not be the clinician you requested due to work pressures and home visits.  If the doctors are busy it may be later than this.  If you are unavailabe you will need to be put down for a phone call the following day, as doctors do not do telephone calls in the afternoon.

Staff are asked not to disturb surgeries with telephone calls, as interuptions during consultations are upsetting for both the doctor and the patient, unless it is urgent.

 
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